Terms of Service

By accessing or using the Service you agree to these Terms and to our Privacy Policy, which is incorporated by reference. If you do not agree, do not use the Service.

If you accept these Terms on behalf of an organization, you confirm you have the authority to do so and to bind that organization and its users to these Terms.

The Service is operated by There Consulting, based in Ontario, Canada. You can reach us at hello@onespotaccess.com for any questions about these Terms.

• You must be at least the age of majority in your province, state, or country to use the Service, and able to form a binding contract.
• You agree to provide accurate account information and to keep it current.
• You are responsible for safeguarding access to your account and for all activity that happens under it. OneSpot signs you in with a one-time email link; keep access to your email account secure.
• Accounts are for a single, identifiable person. Do not share a login, and tell us promptly at hello@onespotaccess.com if you believe your account has been compromised.

OneSpot is organized around organizations (workspaces). Each organization has one or more administrators who control its settings, modules, groups, membership, and content, and members whose access is determined by the groups they belong to and the permissions granted to those groups.

The organization is responsible for its workspace: for the people it invites, the roles and permissions it assigns, the content its members create, and its members’ compliance with these Terms. If you use OneSpot as a member of an organization, your administrator controls that workspace and the data in it, and their own policies may also apply to your use.

OneSpot provides tools for organizations to discuss, decide, broadcast, learn, and share, keeping a single searchable record of how the organization communicates and what it decides. Features and modules may be added, changed, or removed as the Service evolves.

We may occasionally offer features labelled as beta, preview, or early access. Those features are provided “as is,” may be changed or withdrawn, and may be subject to additional terms.

You own your content. Discussions, decisions, broadcasts, courses, documents, files, comments, and other material you or your organization submit to the Service (“Customer Data”) remain yours.

You grant us a limited, non-exclusive, worldwide licence to host, store, process, transmit, display, and back up Customer Data solely to operate, secure, and provide the Service to you and your organization, and as otherwise permitted by our Privacy Policy. This licence ends when the Customer Data is deleted, except for residual copies retained in routine backups for a limited period.

You are responsible for your Customer Data: for having the rights to submit it, for its accuracy and legality, and for the consequences of sharing it. Do not submit content you do not have the right to use.

You agree not to use the Service to:

• break the law or infringe anyone’s rights, including intellectual property or privacy rights;
• upload malware, or attempt to gain unauthorized access to the Service, other accounts, or our systems;
• probe, scan, or test the vulnerability of the Service, or defeat its security or access controls, except through a channel we designate for responsible disclosure;
• reverse engineer, decompile, or copy the Service, except to the extent this restriction is prohibited by law;
• send unlawful, deceptive, harassing, or unsolicited bulk messages, or misuse broadcasts or notifications;
• scrape, harvest, or resell data, or access the Service other than through the interfaces we provide;
• interfere with or place an unreasonable load on the Service; or
• use the Service to build a competing product or to benchmark it without our written consent.

You are responsible for your users’ compliance with this section. We may investigate and take appropriate action, including removing content or suspending access, for violations.

Within an organization, who can see and do what is governed by the roles, groups, and permissions its administrators configure. Some features let organizations share specific content with other organizations. Any such cross-organization sharing happens only through explicit shares you create, and can be revoked.

You are responsible for the audiences you choose and the content you share. Confirm that content is appropriate for its audience before you share or broadcast it.

• Paid plans are billed in advance on the cycle shown at purchase and, unless cancelled, renew automatically for the same period.
• Payments are processed by our payment provider, Stripe. By providing payment details you authorize us and Stripe to charge the applicable fees and taxes.
• Fees are exclusive of taxes, which you are responsible for where applicable.
• We may change prices or plans; we will give reasonable advance notice, and changes take effect at your next renewal.
• Except where required by law or expressly stated, fees are non-refundable and there are no refunds or credits for partial periods.
• If a payment fails or an account is past due, we may suspend or limit access after notice.

The Service relies on third-party providers — including infrastructure, hosting, payment, and email providers — and may let you connect third-party tools or follow links to third-party sites. We are not responsible for third-party services, and your use of them is governed by their own terms. Our sub-processors are described in our Privacy Policy.

The Service, including its software, design, and the OneSpot name and logo, is owned by There Consulting and its licensors and is protected by intellectual property laws. We grant you a limited, non-exclusive, non-transferable right to use the Service in accordance with these Terms. We reserve all rights not expressly granted.

If you send us feedback or suggestions, you grant us a perpetual, royalty-free licence to use them to improve the Service, without obligation to you.

You may stop using the Service at any time, and an organization’s administrators may close its workspace. We may suspend or terminate access if you materially breach these Terms, if required to protect the Service or other users, or as otherwise described here.

On termination, your right to use the Service ends. Administrators may export Customer Data before closure where the Service provides an export tool. After termination we will delete or de-identify Customer Data within a reasonable period, except where we must retain it to comply with law, resolve disputes, or enforce our agreements, and except for residual backup copies retained for a limited period.

The Service is provided “as is” and “as available.” To the fullest extent permitted by law, we disclaim all warranties, whether express, implied, or statutory, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Service will be uninterrupted, error-free, or secure, or that it will meet your requirements.

To the fullest extent permitted by law, There Consulting will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of profits, revenue, data, or goodwill, arising out of or relating to the Service or these Terms.

Our total liability for any claim arising out of or relating to the Service or these Terms will not exceed the greater of the amounts you paid us for the Service in the twelve months before the event giving rise to the claim, or CAD $100.

Some jurisdictions do not allow certain limitations, so some of the above may not apply to you. Nothing in these Terms limits liability that cannot be limited under applicable law.

You agree to indemnify and hold harmless There Consulting and its personnel from claims, damages, and reasonable expenses (including reasonable legal fees) arising out of your Customer Data, your use of the Service, or your breach of these Terms or of applicable law.

We may update these Terms from time to time. If we make material changes, we will give reasonable notice — for example, by posting the updated Terms here with a new “Last updated” date, or by notifying you in the Service or by email. Your continued use after changes take effect means you accept the updated Terms.

These Terms are governed by the laws of the Province of Ontario and the federal laws of Canada applicable therein, without regard to conflict-of-laws rules. You and There Consulting agree to the exclusive jurisdiction of the courts located in Ontario, Canada for any dispute not subject to arbitration or small-claims resolution, subject to any mandatory rights you may have under the law of your place of residence.

• Entire agreement. These Terms and the documents they reference are the entire agreement between you and us regarding the Service.
• Assignment. You may not assign these Terms without our consent; we may assign them in connection with a merger, acquisition, or sale of assets.
• Severability. If any provision is unenforceable, the rest remains in effect.
• Waiver. A failure to enforce a provision is not a waiver of it.
• Force majeure. Neither party is liable for delays or failures caused by events beyond its reasonable control.
• Notices. We may provide notices through the Service or by email; you can reach us at hello@onespotaccess.com.

There Consulting
Ontario, Canada
hello@onespotaccess.com